ROCKFORD, Ill. (WIFR) – Not all heroes wear capes. In face this hero wears a satchel full of letters and delivers mail to your doorstep.
Matt Seng has been with the Belvidere post office for nearly 30 years and has been on the same route for the past 22 years. He is so close to the community he refers to them as his friends that have turned into family.
It’s common to find him at the communities birthday parties, graduation and gatherings. Many come out to say hello to him while delivering mail or spark up a small conversation but he noticed one friend he hasn’t heard from in a few days. The elder woman’s car hadn’t been moved from the driveway and her mail had been piling up for a few days. “She picks up her mail everyday,” said Seng.
He asked around the neighborhood to see if anyone has seen or heard from her. He just got a bunch of “no’s” Matt asked a neighbor if he can call the fire department to see if they can do a wellness check on the elder woman since he knew she lived alone.
“We knew something was wrong I asked the neighbor to use his phone and to call the Belvidere Police Department and ask for a wellness check,” said Seng. The fire department looked through the window and saw her on the floor.
They broke down the front door and found her laying there. They took her to a nearby hospital. Seng followed up with the lady’s son a few days later. Her son said she had to go through rehab for a little bit until she felt better. The woman moved out of her home after the incident and currently lives with her son. “The doctors told him that she wouldn’t have lasted another day had she not gotten help that day,” said Seng.
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